Customer reviews

Average rating
5/5
5

Excellent

My husband and I spent 3 nights at Castello di Velona. From the moment we checked in we knew this was going to be special. We had the terrace suite - which features a private patio with a thermal hot tub and views that were simply incredible. The hotel is perched on the top of a hill, and is surrounded by vineyards and rolling hills. We could watch both the sunrise and sunset from the hot tub, and those images are the first that come to mind whenever I think about our trip to Italy. Food is very good - I had read previous reviews that were a bit mixed but our meals were excellent, as was the wine. Yes it is pricey - but no more than a nice dinner in NYC. And speaking of wine, we did the wine and cheese tasting which was absolutely the highlight of our stay. Our sommelier was both knowledgeable and entertaining - clearly she loved what she does! We did the spa one day - steam room, sauna, scented showers, and a massage. All high end and such a treat after 4 days of running around being busy tourists. And the outdoor pools are quite nice as well. There is not much to do nearby if you don't have a car. One day we walked about a 1.5 miles to a small nearby town for lunch, just for a change of pace, and found a casual restaurant where the food was more reasonably priced but still quite good. You can arrange for car service into Montalcino but it was fairly expensive and we were so comfortable that we decided to just stay put and relax. Overall we had a lovely stay and will remember our time there fondly. Thank you to the staff for taking such good care of us!
Molly Loftus
26-Nov-2017
5

Excellent

My wife and I stayed here a few weeks ago with our son and his wife. We knew this was a 5 star hotel but our experience far exceeded these expectations. Every aspect of our experience was memorable. The views from the hill top setting are spectacular. You can experience both the tuscan sunrise and sunset from the grounds and various outdoor terraces. The thermal spring which feeds the pools and spa are a wonderful interlude to a day of wine tasting and touring or just to spend a relaxing peaceful day. All The staff are wonderful especially Fabio who treats you as family. The food experience is exceptional as well and their wines and olive oil are superb! We also appreciated the owner who is there daily interacting with quests. Hands down one of our all time best places to stay. We can't wait to return. Grazie mille!! Jeff and Trudy Grillo
Gertrude K Grillo
18-Oct-2017
5

Excellent

The experience was as close to perfect as you can get. The pictures cannot do justice to the panorama of views you get from every spot of the property. The thermal pools are an amazing experience as well. We have been to italy many times and will return here. The baked goods were among the best we have tasted anywhere in Europe. The one hope we have is that the gourmet restaurant at the property improves a bit in service and experience for the price as we always like to have some of our dinners at the property we are staying.
Hotel guest
3-Oct-2017
5

Excellent

Castello di Velona was incredible - the staff, the rooms, the views, the lobby, the pool - it far exceeded any of our expectations! Highly recommend - only sorry that we could not stay longer.
Amy Burden
26-Sep-2017
4

Very good

The hotel and staff were lovely.
Hotel guest
11-Sep-2017
5

Excellent

A luxurious stay in a castle. The castle is upscale and our room was spacious. A beautiful view of the Tuscan hillside from every direction. The hotel staff was so accommodating and attentive in every way. The breakfast buffet was really sumptuous and so varied that I had a tough time deciding what to eat. We will definitely be back.
Hotel guest
30-Aug-2017
5

Excellent

Castello di Velona is truly exceptional in every way! The views are spectacular, the accommodations delightful, and the staff are so welcoming and hospitable. We had a wonderful stay and look forward to returning soon.
Hotel guest
9-Aug-2017
5

Excellent

Beautiful facility and views of the area. The staff was friendly, courteous and accommodating. The food outstanding. We would highly recommend Castello di Verona to anyone looking for a luxurious vacation in Tuscany and hope we may be able to return soon.
Michael DiSilvio
2-Aug-2017
5

Excellent

Absolutely gorgeous place to stay; the staff are amazing and we loved the pools and the food. It was a wonderful spot to absorb and indulge in the beauty of Italy and just relax. Perfect! We will definitely be back!
Hotel guest
21-Jul-2017
5

Excellent

Castello di Velona was everything and more than we anticipated. The view from our room was absolutely breathtaking! The staff were amazing! If we are ever back in the Montalcino area it is definitely a repeat for us.
Sonya Wise
31-May-2017
5

Excellent

True 5 star treatment.
Stephen LeMay
23-May-2017
5

Excellent

Our 4 day stay was simply amazing. We have stayed at dozens of top ranked hotels around the world and can honestly say, both the staff and the accommodations are top notch. We will 100% be back again and can not recommend Castello do Velona enough. Thank you for an amazing experience!
Don Stoltz
8-May-2016
5

Excellent

We had a wonderful stay the hotel and staff are lovely
Katie Pearce
12-Jan-2016
4

Very good

The castle and the views from the castle were absolutely beautiful. The staff were friendly and helpful both on email before going and during our stay. Overall, we had an amazing time and will definitely be back!
Hotel guest
5-Jan-2016
5

Excellent

My wife and I had such lovely time at Castello di Velona on our honeymoon. This is the perfect stop on any Italian vacation for some luxurious rest and relaxation with first class staff across the board. Satisfaction for all of your senses.
Hotel guest
26-Oct-2015
5

Excellent

Wonderful stay! Staff was friendly & attentive. Food was superb! Location and amenities amazing!!
Carolyn Hill
12-Oct-2015
5

Excellent

Fantastic view, great rooms, nice pool area. Service was top. Breakfast was great. A hotel like this should aim for a dinner restaurant with at least one Michelin star - hope for that next time.
Hotel guest
14-Sep-2015
5

Excellent

Just perfect for every aspect including the food! The staff was very kind and extraordinarily efficient to solve the issue we had with our car. Really a unique place, to be warmly recommended. Michel & Michèle Goldman
Michel Goldman
22-Jul-2015
5

Excellent

we almost didn't want to do a review so we could keep it as our little secret! a little bit of heaven served up by a great team.
daniel mendoza
20-Jul-2015
5

Excellent

I truly can't say enough about Castello di Velona. After a wonderful stay during our honeymoon last June, my husband and I returned for a second time this past week and the experience was just as amazing as we had remembered. First and foremost, the staff is incredible. Everyone there is so sweet, cheerful, and willing to assist in any way possible. I wish I knew knew names to mention because there were so many who deserve praise! Everyone at the front desk is amazing. They will happily make restaurant suggestions (and reservations), give directions, coordinate wine tastings, etc. The porters are so sweet and efficient. The grounds crew works tirelessly (I noticed one man in particular working non-stop in the intense heat of July days to make sure the gardens look beautiful and that pool chairs were always perfectly aligned). The staff at the restaurant were amazing. In particular, one of the waiters (who wants to be a sommelier) was able to tell us so much about Brunello/Rosso di Montalcino wines (the local specialty - delicious!) as well as a few other wines. At our request, he told us his top three Brunello winemakers so we made an effort to visit two of them during our stay. They were wonderful recommendations! The staff there truly work HARD to take care of guests and it shows. They always go above and beyond. The restaurant (including the outdoor patio) is beautiful and the food is delicious. The breakfast (served in the courtyard or on the terrace) is also wonderful. The rooms are wonderful. We'e stayed in two different spa rooms. The first was a typical spa deluxe room and was amazing. Very luxurious. This past time, we were generously upgraded to the Sunset Spa Suite (for our anniversary) and it was incredible. Very spacious, huge bathroom, two toilet rooms, and even came with its own massage room! There were three different floor-to-ceiling glass doors that lead out to our beautiful terrace as well. It was gorgeous. And then there are the views from Castello di Velona. They're just magnificent. This hilltop castle offers amazing panoramic views from so many different angles. My husband and I kept discovering new terraces on the property from which to take in the views. We've been to a lot of beautiful places in our lifetimes and we both agree that this property surpasses them all. I can't recommend Castello di Velona highly enough. My husband and I have nothing but praise for this property and the entire staff here. We're so happy to have found it!
Danielle Baker
8-Jul-2015


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The Hotel’s wine and food offer fully satisfies the body and soul.

OliSPA: all of the vulcanic hot water benefits, in a 1500 m2 oasis of relax

The perfect location for the whole family.

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