Customer reviews

Average rating
5/5
5

Excellent

Fantastic stay! Thanks!
James Grubbs
14-Jun-2018
5

Excellent

Simplemente Perfecto
Gustavo Estevez
8-Jun-2018
5

Excellent

We had a wonderful visit and the staff was exceptional
Hotel guest
20-May-2018
5

Excellent

My husband and I spent 3 nights at Castello di Velona. From the moment we checked in we knew this was going to be special. We had the terrace suite - which features a private patio with a thermal hot tub and views that were simply incredible. The hotel is perched on the top of a hill, and is surrounded by vineyards and rolling hills. We could watch both the sunrise and sunset from the hot tub, and those images are the first that come to mind whenever I think about our trip to Italy. Food is very good - I had read previous reviews that were a bit mixed but our meals were excellent, as was the wine. Yes it is pricey - but no more than a nice dinner in NYC. And speaking of wine, we did the wine and cheese tasting which was absolutely the highlight of our stay. Our sommelier was both knowledgeable and entertaining - clearly she loved what she does! We did the spa one day - steam room, sauna, scented showers, and a massage. All high end and such a treat after 4 days of running around being busy tourists. And the outdoor pools are quite nice as well. There is not much to do nearby if you don't have a car. One day we walked about a 1.5 miles to a small nearby town for lunch, just for a change of pace, and found a casual restaurant where the food was more reasonably priced but still quite good. You can arrange for car service into Montalcino but it was fairly expensive and we were so comfortable that we decided to just stay put and relax. Overall we had a lovely stay and will remember our time there fondly. Thank you to the staff for taking such good care of us!
Molly Loftus
26-Nov-2017
5

Excellent

My wife and I stayed here a few weeks ago with our son and his wife. We knew this was a 5 star hotel but our experience far exceeded these expectations. Every aspect of our experience was memorable. The views from the hill top setting are spectacular. You can experience both the tuscan sunrise and sunset from the grounds and various outdoor terraces. The thermal spring which feeds the pools and spa are a wonderful interlude to a day of wine tasting and touring or just to spend a relaxing peaceful day. All The staff are wonderful especially Fabio who treats you as family. The food experience is exceptional as well and their wines and olive oil are superb! We also appreciated the owner who is there daily interacting with quests. Hands down one of our all time best places to stay. We can't wait to return. Grazie mille!! Jeff and Trudy Grillo
Gertrude K Grillo
18-Oct-2017
5

Excellent

The experience was as close to perfect as you can get. The pictures cannot do justice to the panorama of views you get from every spot of the property. The thermal pools are an amazing experience as well. We have been to italy many times and will return here. The baked goods were among the best we have tasted anywhere in Europe. The one hope we have is that the gourmet restaurant at the property improves a bit in service and experience for the price as we always like to have some of our dinners at the property we are staying.
Hotel guest
3-Oct-2017
5

Excellent

Castello di Velona was incredible - the staff, the rooms, the views, the lobby, the pool - it far exceeded any of our expectations! Highly recommend - only sorry that we could not stay longer.
Amy Burden
26-Sep-2017
4

Very good

The hotel and staff were lovely.
Hotel guest
11-Sep-2017
5

Excellent

A luxurious stay in a castle. The castle is upscale and our room was spacious. A beautiful view of the Tuscan hillside from every direction. The hotel staff was so accommodating and attentive in every way. The breakfast buffet was really sumptuous and so varied that I had a tough time deciding what to eat. We will definitely be back.
Hotel guest
30-Aug-2017
5

Excellent

Castello di Velona is truly exceptional in every way! The views are spectacular, the accommodations delightful, and the staff are so welcoming and hospitable. We had a wonderful stay and look forward to returning soon.
Hotel guest
9-Aug-2017
5

Excellent

Beautiful facility and views of the area. The staff was friendly, courteous and accommodating. The food outstanding. We would highly recommend Castello di Verona to anyone looking for a luxurious vacation in Tuscany and hope we may be able to return soon.
Michael DiSilvio
2-Aug-2017
5

Excellent

Absolutely gorgeous place to stay; the staff are amazing and we loved the pools and the food. It was a wonderful spot to absorb and indulge in the beauty of Italy and just relax. Perfect! We will definitely be back!
Hotel guest
21-Jul-2017
5

Excellent

Castello di Velona was everything and more than we anticipated. The view from our room was absolutely breathtaking! The staff were amazing! If we are ever back in the Montalcino area it is definitely a repeat for us.
Sonya Wise
31-May-2017
5

Excellent

True 5 star treatment.
Stephen LeMay
23-May-2017
5

Excellent

Our 4 day stay was simply amazing. We have stayed at dozens of top ranked hotels around the world and can honestly say, both the staff and the accommodations are top notch. We will 100% be back again and can not recommend Castello do Velona enough. Thank you for an amazing experience!
Don Stoltz
8-May-2016
5

Excellent

We had a wonderful stay the hotel and staff are lovely
Katie Pearce
12-Jan-2016
4

Very good

The castle and the views from the castle were absolutely beautiful. The staff were friendly and helpful both on email before going and during our stay. Overall, we had an amazing time and will definitely be back!
Hotel guest
5-Jan-2016
5

Excellent

My wife and I had such lovely time at Castello di Velona on our honeymoon. This is the perfect stop on any Italian vacation for some luxurious rest and relaxation with first class staff across the board. Satisfaction for all of your senses.
Hotel guest
26-Oct-2015
5

Excellent

Wonderful stay! Staff was friendly & attentive. Food was superb! Location and amenities amazing!!
Carolyn Hill
12-Oct-2015
5

Excellent

Fantastic view, great rooms, nice pool area. Service was top. Breakfast was great. A hotel like this should aim for a dinner restaurant with at least one Michelin star - hope for that next time.
Hotel guest
14-Sep-2015

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