Avaliações de Clientes

Classificação média
4.8/5
5

Excelente

Lugar maravilhoso, staff maravilhoso, comida sensacional!!!!
Luis Alves Filho
19-out-2015
5

Excelente

Fantástica. Foi ótimo, desde o atendimento, as instalações, os produtos - especialmente o vinho, enfim, tudo ótimo!
CARLOS CESAR FRANCISCO
31-out-2014
5

Excelente

Wonderful experience. We will be back
Vivek Upadhyay
10-jun-2019
5

Excelente

Site remarquable bénéficiant d’une vue extraordinaire. Les piscines (eau entre 35 et 39 deg. comportant des jets sont très relaxantes. Le spa (douche à jets-hammam-sauna) est très agréable. Le service est très professionnel et le petit déjeuner servi avec des produits de qualité. La suite comportait un salon détaché, une grande penderie, et une salle de bain avec double vasques : un espace bien emménagé. En conclusion un hôtel qui mérite les cinq étoiles. Séjour de deux nuits avec mon épouse en mai 2019 et je reviendrai dans quelques années.
Hóspede
6-jun-2019
3

Agradável

Overall the stay was great. The accommodations were very nice, the pool was great, and the scenery was breath taking. The only issues I had are the prices. 9 Euro for a Coke is ridiculous, we ended up booking all of our own tours and driver because the mark up you charged was too much. It was also odd that the only restaurant open one night which was the gourmet restaurant when all I wanted was a hamburger. But overall it was a great time just a few things.
Hóspede
28-mai-2019
5

Excelente

From the instant we arrived, we knew we had made the right choice...Castello di Velona is a dream come true...the place you always wished you could experience... The staff, the ambiance, the views, the aromas, the food, the spa, the pools, the rooms...everything is simply superb. Elegant and yet relaxed; luxurious and yet homely. So many beautiful terraces, so many magical sites from which to admire the magnificent landscape... We shall return...
Antonio Bonnet
21-mai-2019
5

Excelente

Heaven!
Peter Elzendoorn
14-mai-2019
4

Muito bom

Tutto ottimo, personale motivato. Per noi Svizzeri l'inizio della cena alle 20.00 è un po' tardi, ma comunque accettabile. Le camere "Unesco" sono veramente belle, moderne, con la possibilità unica di poter disporre dell'acqua termale nella vasca del proprio bagno
Hóspede
11-mai-2019
4

Muito bom

Buongiorno, ho soggiornato dalla domenica di Pasqua e mi sarei aspettato un simbolo della festa in camera, ad esempio un ovetto per i ragazzi, poi delle e-bike a disposizione dei clienti sono sempre gradite senza doversi appoggiare a strutture esterne. La degustazione dei vini a 250 euro a persona la ritengo eccessiva, siamo ai livelli dell'Enoteca Pinchiorri di Firenze, tuttavia pur comprendendo i vini pregiati è opportuno presentare più opzioni di degustazioni e non tutte dalla durata di due ore. Nel complesso la struttura è molto bella, rilassante con piscine davvero molto gradevoli. Cordialità
ANTONIO MARIA STEFANILE
2-mai-2019
5

Excelente

We enjoyed two nights in April surrounded by glorious views, luxurious accommodations, delicious meals and wine, warm and friendly atmosphere, and healing mineral pools. The bed was so comfortable and the linens were divine. The staff were exceptional and welcoming. I plan to return.
Heidi Hughey
1-mai-2019
5

Excelente

Nous avons passé un séjour extraordinaire. Le personnel est adorable. Toutes les personnes travaillant dans cet hôtel se plient en quatre pour que votre séjour soit inoubliable. Le château, les chambres et le Spa sont extraordinaires. La cuisine est aussi à un très haut niveau avec les deux restaurants, soit gastronomique ou alors régional, toutes deux délicieuses. Merci encore à toute l'équipe. Et un merci spécial au guide cycliste/touristique de l'hôtel
Hóspede
25-abr-2019
5

Excelente

I stayed here at Castello di Velona for four nights in a Junior suite. It was kept as a surprise for the other half and well, it delivered beyond my expectations. I was expecting a nice room, yet still manages to exceed on what you’re to expect form this standard of room. An enormous bathroom which hosted a thermal bath. Meaning the water was from the natural springs which is what you will find in the castle spa and outside pool. I was sceptical when looking at reviews from over a year ago where the staff were constantly criticised for the lack of caring, I can honestly say, it is clear as day that the staff have since changed. Having a 3 hour cooking class with the head chef Bacciottini Riccardo, He made it clear that new staff and a new attitude towards how guests should be treated. The attention to detail with food and service was fantastic. Riccardo has experience working at the worlds number 1 restaurant in Copenhagen, Noma. If you know your food, can certainly expect great food dining here. If you are going to stay here i would recommend hiring a car, there isn’t much around other than spectacular views. Montalcino is 15 minutes drive away, beautiful town. It may come across as bias reading this, I’m sitting here trying to think of any negatives about this place and I just can’t. Ok 1 thing, the price of bottled water, pricey to say the least. But you can not stay here and expect a cheap get away. Could not recommend this place enough! Thank you to all the staff for making this trip unforgettable.
Adam Shinners
23-abr-2019
4

Muito bom

STRUTTURA MOLTO BELLA COMPLIMENTI. SUGGERISCO DI AUMENTARE ED ISTRUIRE MEGLIO IL PERSONALE DI SERVIZIO NEI PERIODI IN CUI SIETE AL 100% DI OCCUPAZIONE COME QUELLO IN CUI HO SOGGIORNATO IN QUANTO NON SIETE ALL'ALTEZZA DELL'ASPETTATIVA DEL CLIENTE 5 STELLE. BUON LAVORO GHCC
Hóspede
28-jan-2019
5

Excelente

I really enjoyed the personal attention. Would definitely like to come back, and would also recommend to friends/family who might be staying in the area.
Matthew Myers
31-dez-2018
4

Muito bom

Tutto bene fuorché gli scarichi del bagno che erano intasati...
Hóspede
16-dez-2018
4

Muito bom

Semplicemente un posto da sogno
Hóspede
16-dez-2018
5

Excelente

Siamo andati per festeggiare il diciottesimo compleanno di mia nipote, è stato un weekend perfetto, la location è unica, il personale attento e cordiale, la camera bellissima, la pulizia eccellente. Torneremo sicuramente
Hóspede
16-dez-2018
4

Muito bom

Struttura unica e splendida. Personale numericamente scarso e non professionalmente alla pari di altre strutture 5 stelle. Ristorante settimo senso non buono e prezzi immotivamente troppo alti.
Hóspede
9-dez-2018
4

Muito bom

We stayed at Castello di Velona for one night in october and it’s an amazing hotel. The view is fanstastic, great breakfast with a great variety. The lounge and pool area is great. The only thing that brings our experience down is the dinner at their ”gourmet restaurant” Settimo Senso. We paid 350 euro for a three course dinner and it was really not worth it. The flavours were not balanced and the cooking was a bit outdated. I would advice guests to have dinner at the pool restaurant.
Jenny Jansson
9-out-2018
5

Excelente

you have an amazing property and staff. We had such a great time. The only little thing that bothered me was that I had to pay for water. A place like yours should not be gouging people for 8E water. Other then that I would stay and recommend your place to any one. Thank you
Hóspede
19-set-2018


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