Das einzige Thermalschloss mit eigenem Brunello di Montalcino Wein und Olivenöl aus kontrolliert biologischem Anbau

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COVID-19 ACTION PLAN

We have closely followed health institutions worldwide and, with the help of professionals in the healthcare department who have worked with us for years, we have implemented new safety measures throughout the Hotel. Part of the new measures includes:

Training

New training standards for all the employees, specifically the housekeeping team, in order to meet maximum hygiene and safety protocols have been implemented and all the staff has participated to the classes.

Safety Devices

Disposal masks, hand-sanitizing gel dispensers and gloves are available to all guests and employees at all time.

Hotel Access

A member of the staff will measure the temperature of each of the clients, employees and visitors entering the Hotel with an infrared thermometer and provide hand-sanitizing gel.

Housekeeping

The cleaning procedures during the room and common areas cleaning have been intensified and all the areas are sanitised with specific products.

Air Conditioners

The new programmed total cleaning of the air conditioners and filters, both in the rooms and in the common spaces, includes a more frequent sanitation.

Distancing and Occupancy Levels

By reducing the occupancy level of the hotel rooms, bar and restaurant tables and sunbeds by the pool, we guarantee enough distance between guests.

Room Service

The availability of room service for food or drinks.

The safety and wellbeing of our employees and guests is our priority and we need to make sure everyone stays healthy and safe. If you have any questions, requests or doubts, please e-mail us at reservation@castellodivelona.it Thank you!