Guest Services
Every detail considered. Every request, anticipated. Our team is available around the clock to tailor each stay to the individual — from arrival to departure
- · Dedicated concierge
- · Private transfers on request
- · Flexible check-in/check-out (subject to availability)
- · Welcome amenity in room
- · Room service
- · Laundry and pressing
- · Bicycle and e-bike rental
- · Access to private helipad
- · Electric vehicle charging station
- · Pet-friendly (supplement applies)
- · Dog-sitting on request
Hotel amenities
The Castello's thousand-year-old structure holds spaces designed for rest, ritual, and contemplation
- · 45 suites
- · 3 restaurants
- · 5 panoramic terraces
- · OLISPA 1,500 sq m
- · 4 indoor and outdoor thermal pools
- · Barrique Meeting Room (up to 70 guests)
- · Private gardens
- · Cantina
- · Private helipad
- · Complimentary parking
- · Wi-Fi throughout
In Room Amenities
The Castello's suites unite the authenticity of medieval architecture with contemporary comfort. Each space tells its story through materials, light, and silence
- · Letto king or queen size
- · Minibar
- · Cassaforte
- · Climatizzazione
- · TV da 50'' o 55''
- · Wi-Fi ad alta velocità
- · Bagno in travertino o marmo con doccia e vasca separata
- · Set di cortesia
- · Accappatoi e pantofole
- · Servizio di turndown
- · Terrazzo o giardino privato attrezzato
